Privacy policy
At Omorfo Cosmetics Company, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.omorfo.ae] or interact with us through other channels.
1. Information We Collect
We may collect the following types of personal information:
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Personal Details: Name, email address, phone number, shipping/billing address.
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Payment Information: Card details and payment method (processed securely through third-party gateways).
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Order History: Products purchased, delivery information.
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Account Information: Username, password, and preferences when creating an account.
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Technical Data: IP address, browser type, device information, and browsing behavior (via cookies and analytics tools).
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Communication Records: Emails, customer service interactions, feedback, or messages submitted through forms.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Communicate regarding your purchases or inquiries.
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Improve our website, products, and services.
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Send marketing emails (only with your consent).
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Prevent fraudulent transactions and ensure security.
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Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
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Trusted third-party service providers (e.g., courier companies, payment gateways) to fulfill orders and services.
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Government authorities, if required by law or for legal protection.
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Analytics and marketing tools (like Google Analytics) to better understand user behavior.
All third parties are obligated to protect your information and use it only for the purposes we specify.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These tools help us:
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Understand how users interact with our website.
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Personalize your experience.
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Save your preferences for future visits.
You can manage or disable cookies through your browser settings.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or destruction. This includes:
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Secure socket layer (SSL) encryption.
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Access controls and authentication procedures.
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Secure servers and firewalls.
However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
As a user, you have the right to:
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Access the personal data we hold about you.
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Request correction or deletion of your data.
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Withdraw consent for marketing communications at any time.
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Request that we restrict processing of your information in certain circumstances.
To exercise any of these rights, please contact us at the email provided below.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, including satisfying legal, accounting, or reporting requirements.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us at:
📧 Email: info@omorfo.ae
📞 Phone: +971505266611
📍 Address: United Arab Emirates – Dubai